Tragedy Highlights Public Sector Muddle

Rotherham

The revelations from Rotherham this week are beyond shocking. Sadly they are the latest in a series of exposes that have been unearthed in recent years, including the appalling cover up’s in Rochdale that allegedly involved the town’s former MP Cyril Smith.

Over the many years that I have been involved in scrutinising the care and welfare of children, firstly as a politician and latterly as a non executive director of an NHS Trust, it has struck me that the multi agency approach we have to childcare and child protection is inefficient and confusing, and allows a relatively easy way for those managing children’s lives to ‘pass the buck’.

I have challenged this on more than one occasion, and although there was some tinkering at the edges, there was little appetite among senior officials for the radical overhaul that is clearly needed in this arena. This isn’t because they don’t care, or see the sense that the potential changes could bring; more often it is the lack of resource and capacity to tackle the established status quo, or a fear that there own organisations position may be compromised.

All agencies will claim to collaborate and say that they are willing to ‘give up’ certain powers and responsibilities for the greater good of the community – but I am yet to meet any that will genuinely concede in areas that will see their own resource, influence or ‘empire’ reduce.

We have too many social services departments; too many health agencies and hospital management structures; too many policies and policy changes and too many chiefs!

Streamlining the public sector, not only in the childcare sector but right across the board, is something all governments say they are in favour of. But without exception all government’s bottle out of implementing anything that is radical, falling back on the hugely false ‘democratic’ argument that local people must decide how they are governed.

In reality this means local council’s or health organisations ‘consulting’ with a small number of residents, and then reporting that the status quo is backed by all of us.

Turkey’s don’t vote for Christmas, so we will never have councillor’s supporting calls for their local authority to be merged with another, scrapped or even downsized. Similarly, why would a board of directors of a health agency vote for their own early demise by supporting the streamlining of management structures, or merging hospital management administrations?

This is at the core of the failure of our public sector to deliver effectively across a whole range of services – highlighted by yet another scandal in the most sensitive of all provisions, children’s welfare. Will the latest revelations change the resistance to change? I’m not holding my breath!

FOOTNOTE: Any senior public official that has been named and shamed in the Rotherham report, most particularly the crime and police commissioner, should be writing their resignation letters over the weekend.

One North

George Osborne

Another week, another major announcement by the chancellor about big investment into infrastructure projects in the North, as the cities of Manchester, Leeds and Liverpool joined forces to launch the ‘One North’ document, which was duly supported by George Osborne.

Cynics suggest that this series of recent announcements is simply electioneering; a way of convincing northern voters that the Tories have not forgotten them. In reality there are few votes for the Conservatives in Liverpool or Manchester- though in Lancashire and Yorkshire several seats will be keenly contested at next year’s General Election.

In truth, post recession, all the mainstream political parties have woken up to the fact that a UK solely reliant on the success of its capital city is not a sensible long term economic strategy. The huge gap between the South East and the rest of the country has needed addressing for generations, and the planned investment in ambitious transport projects, improving links between northern cities, as well as the much debated HS2 project which provides greater capacity for the routes to and from London are good first steps.

However, it is still in the area of governance that the north can and must make more immediate progress.

HS2, HS3 and the other potential investments into the road network are medium to long term initiatives. Greater power to our region can happen now. Our political leaders, backed by the business community, should demand we get on with it.

David Moyes

Moyes

It came as no surprise that David Moyes failed as the manager of Manchester United. Not to Evertonians anyway.

During his reign at Goodison Park he turned Everton from perennial relegation strugglers to a team that finished consistently in the top half of the table. He replaced an ageing squad with a younger, hungrier group of players. He brought respectability and pride back to one of England’s traditional ‘big clubs’. And on the back of all this, he became the third best paid manager in the Premier League whilst at Everton – and then landed the United job ten months ago.

His achievements at Everton did not go unnoticed; largely due to Moyes’ own ability to spin a very credible and plausible tale. He was doing all this with one hand tied behind his back. He had no money to spend. He was operating on a shoe string budget. He had to sell his best players.

He convinced the media, and he convinced the majority of Everton fans, myself included, that finishing in the top half of the Premier League was ‘job done’ at a club like Everton.

The facts somewhat betray the ‘miracle’ that he and his friends in the press would have us believe he presided over though. Indeed, Everton were not punching ‘above their weight’. They were finishing in a league position that was in and around the amount of money they were spending in comparison to their Premier League rivals.

Other than Wayne Rooney, he was able to replace any player he sold with someone better. He was given the resources to break the club record transfer fee on several occasions. And, he was never undermined by his chairman, or the supporters.

His Premier League record was decent, but closer analysis of his performance at Everton clearly provides evidence that he was a ‘bottler’.

In his eleven years at Everton, Moyes failed to win a single game at Anfield, Old Trafford, Stamford Bridge or the Emirates. He took Everton in to the Champions League in 2005. But his side were knocked out in the qualifying Round.

Though he led the Blues to an FA Cup final against Chelsea in 2009, his side failed to show up on the day, weakly surrendering despite taking the lead within a minute of the games start. Often overlooked, he scraped through to the final with a penalty shoot out victory over Man United’s RESERVES!

In 2012, he was back at Wembley for another semi final, this time against arch rivals Liverpool. Again Everton took the lead. Again, they lost the match as they went in to a second half meltdown against one of the worst Liverpool sides I have ever seen.

In truth most Blues supporters thought it was time for him to go then. He had taken Everton as far as he could.

Unfortunately the clubs chairman was not among that number, and we were ‘stuck with Moyes’ until United came knocking – but not until he had led Everton to an FA Cup Quarter final battering to Wigan.

On his final day in the home managers dug out at Goodison, he was given a heroes farewell by those of us who had accepted his ‘managed expectations.’ The Everton faithful recognised that when the biggest club on the planet come knocking…

There was a guard of honour, a standing ovation and a bloody great send off for a guy who had actually not won us a single trophy or even an away ‘derby’ game in eleven years. He left on the crest of a wave, head held high and with our very best wishes. But then!

It took Moyes eleven minutes to destroy a reputation that it had taken him eleven years to build. In a remarkably stupid press conference at Old Trafford he criticised his former club, the club that had made him, the club that paid him a salary that was the third highest in the league, the club that had given him that rousing farewell only weeks earlier, for not being grateful for a nickel and dime bid for two of their leading players.

He tried to bully Everton in to selling Marouane Fellaini and Leighton Baines on the cheap. He disrespected Everton in a way that would have been unacceptable for any manager to do, let alone one who had enjoyed the long association he had enjoyed with the club.

Not surprisingly Evertonians best wishes evaporated, replaced by the contempt he had shown them and their club.

Long before this though, and long before the disaster that has been the last ten months at United, I knew the Old Trafford job was too big for him. United fans often told me Moyes would succeed Sir Alex and I always, always said ‘that job is too big for him’. So it proved.

The manner in which he was dismissed was appalling, and not in keeping with a club of Manchester United’s stature. However, some may say ‘what comes around goes around.’

Many pundits have argued that Moyes hasn’t been given enough time. In my opinion, ten months or ten years, he would have been unable to hack a job where expectations cannot be managed; defensive football not tolerated. Even inheriting a Premiership winning team, albeit one in decline, he still failed to win at Anfield, the Emirates, Stamford Bridge or, fatefully, Goodison Park.

And if there was ever any more evidence required to prove that Moyes and United would never have worked, you only have to look at Everton since he left, under the leadership of Roberto Martinez.

Gone is the pragmatism, the negativity, the dampening of ambition. The Spaniard oozes positivity, confidence and hope. He dares his club to dream; recognising rather than dismissing its rich and proud history.

He does this whilst his team on the field of play perform in a swashbuckling style that has seen the phrase ‘school of science’ return to Goodison Park, replacing the more conservative ‘people’s club’ motto coined by his predecessor.

David Cameron once said to Tony Blair across the dispatch box of the House of Commons “You were the future once.” Martinez could have shouted the same thing across the dugout of Goodison Park to Moyes as he managed United for the final time.

The Old Trafford hierarchy may not have covered themselves in glory over Moyes’ dismissal, but give them credit for recognising relatively quickly that he was the wrong man for the huge job that is manager of Manchester United.

That does not make Moyes a bad manager though, and I expect him to return to a hot seat soon with a Newcastle, Villa or Sunderland and do a fantastic job for them. That is his level, and he, along with thousands of Evertonians and United fans, should know that now too.

The highs, lows, laughter, tears and downright frustration of Football

Football

I have been a football supporter for as long as I can remember – and an Evertonian even longer than that.

As a kid, my Dad always told me that whoever was top of the table at Easter would win the league. If that still holds today, then in a few weeks time Liverpool will be crowned Champions.

This week on Merseyside football fans have gone through every single emotion that the beautiful game can throw at you.  At Anfield on Sunday, Liverpool finally overcame Man City 3-2, and then in mid week watched their Manchester rivals totally blow the title with a disappointing performance against relegation bound Sunderland resulting in a 2-2 draw.

After the euphoria of an incredible performance and win over Arsenal less than a fortnight ago, Everton seriously dented their prospects of joining their neighbours in the Champions League next season, falling to a 3-2 defeat at the hands of lowly Crystal Palace.

Amidst all this was the twenty fifth anniversary of a football related tragedy that remains an indelible stain on the English game – Hillsborough.

Far more qualified writers than me have put into words just how much of a catastrophe that totally unnecessary and wholly avoidable horror was. Those that lost loved ones have finally secured a modicum of justice and content through their sterling, relentless campaigning work.

Weather you support Leeds, Blackburn, Burnley or Carlisle, you will admire the work of those families. If you were going to big football matches during the seventies and eighties you will have thought at some point ‘that could have been me’.

It took twenty five years for the 96 who were killed at Hillsborough to get some kind of justice. It took about twenty five weeks before the powers that be recognised that if it was to survive as a sport and as a business football could not go on treating fans like cattle, sub human, cretins.

Today we have 21st century state of the art stadiums, sensible policing and clubs that by and large recognise the need to ‘entertain’ before and after the match even if what you are watching during the ninety minutes of play is not particularly riveting.

All the regeneration, television money and razzamatazz have made football a safer sport to watch in terms of your physical well being. Emotionally, it can still kick you in the guts when you’re least expecting it. And that’s why it’s still the greatest game on the planet.

Justice for the 96. And don’t buy the Sun!

Who is ‘Everyone’?

Everyone

I am sure I am not the only business owner who gets feedback from colleagues and clients alike that starts with the immortal word ‘everyone’!

‘Everyone’ said that event was great; ‘everyone’ thinks we are wrong about that particular issue; ‘everyone’ is complaining that we haven’t delivered a date with Beyonce for them; ‘everyone’ thinks David Moyes is doing a great job at Manchester United.

It takes little probing to realise that ‘everyone’ is the last person they spoke to, or the author of the last tweet they read. But in an age where we increasingly get our news from Twitter and other social media networks, and conversation and considered opinion is becoming a lost art, ‘everyone’ is having a much bigger influence on everyone’s thinking than ‘everyone’ should.

A snap on line poll of a hardly watched debate between the UKIP lummox Nigel Farrage and the increasingly irrelevant Nick Clegg had many people declaring this week that ‘everyone’ thinks the UK should pull out of Europe. At an event I took part in on Thursday morning about the International Festival for Business I was told that ‘everyone’ thinks it is an event that will be a damp squib. In my office last week one of my team told me that ‘everyone’ thinks that Downtown should stop hosting sexy networking evenings.

It is all nonsense of course. The overuse of ‘everyone’ has infiltrated everyone’s vocabulary and we need to challenge and push back when someone’s evidence is ‘everyone’.

I hope everyone who is reading this agrees with me, and vows to abandon using the phrase ‘everyone’ in the future.

A blog dedicated to a number of Downtown staff – you know who you are