England – Do We Care?

6 September 2013 at 10:00

The new chairman of the FA, Gregg Dyke, made an impassioned speech this week, proclaiming that he had set a target for England to reach the Semi Finals of the European Championships in 2020, and to win the World Cup two years later.

He may as well have set a target for the leaders of the world to wipe out poverty, war and bigotry by 2019 while he was at it, because by then Mr Dyke will no longer be the chairman of the FA.

The cynic in me says that this was a former PR guy doing PR well. However, it is fair to say that had he not set any targets then his criticisms of the English game, and his announcement of the establishment of a Commission to tackle the crisis of the English national team, would have looked rather hollow.

The biggest problem Dyke identified was, ironically, the Premier League; ironic because Dyke was one of the key architects behind the ‘breakaway’ group of clubs twenty years ago.

There is no doubt that back then, the English Football League was in the doldrums. Hooliganism, decrepit stadia, falling crowds and a general despair had befallen our ‘beautiful game’.

The Premier League, with the considerable help of Sky TV, has created a new brand that is the country’s most successful export. Many stadia across the country have been modernised, a more family friendly environment has been encouraged, hooliganism is largely a thing of the past, and the ‘product’ has never been as popular.

Inevitably though these positives have brought some negatives too. Less than 40% of Premier League players are English; ticket prices continue to rise; foreign ownership of our top clubs is the norm; and players, alongside their agents, are earning salaries and bonuses that are increasingly being seen as obscene.

Dyke is right to point out that unless the English manager has a bigger and better pool of players to choose from, competing at the highest level then we will struggle to return to our position on the international stage as a major power. The bigger clubs need to invest in young English talent, and then play them in their first teams. It’s not rocket science – but it’s not going to happen.

Unfortunately for FA chairman Greg, media mogul Greg set in train a series of events that now make it impossible to return to the days when our football heroes came from the backstreets of Liverpool, Leeds, Manchester and Preston. Indeed, thankfully, fewer of those backstreets now exist anyway.

Dykes Premier League initiative had consequences. If Sky is to continue to shell out record, mind blowing riches to Premier League clubs, they want ‘their’ league to include the best players from across the globe – not from across the country.

Premier League Football managers now have 24/7 scrutiny of their actions; phone-in’s, Sky Sports news; social media and a host of other pressures mean that they need quick fixes, not potential talent. After only three games so far this season I have laughably heard fans from Man United and Everton suggesting their new Managers are not up to the job!

And does Dyke seriously think that club owners from the USA, the Middle East and the Far East give a stuff about our national team? They care about England as much as Arsene Wenger does I guess.

However, the FA, Dyke and England’s biggest problem is US, the fans.

England is a team supported by Londoners. They play all their home games in London and it is the London media that gets excited about England.

When I hear the news that Ross Barkley has been named in the England squad, my first thought is not ‘Great’, but rather ‘Shit, I hope he doesn’t get injured’.

 

I guarantee that 99.9% of club supporters in Leeds, Liverpool, Manchester and Lancashire would prefer glory for their team rather than their country. That won’t change for sure – not in the North, and not by 2122 never mind 2020!

Why has ‘sales’ become such a dirty word in business?

26 July 2013 at 10:00

In order to grow your business there is one key thing above all others that you need to do – sell. And yet in businesses across the country the term ‘sales’ appears to have become a word that ought to be avoided at all costs.

Instead we talk about growth, deals, winning customers, or – the classic – business development.

At recent Downtown events across the North of England I have posed the simple question ‘who employs sales staff?’ From aggregated audiences of over 300, only 3 hands went up.

I then asked who employs Business Development Managers – there was a much healthier response. But why? In the majority of cases the main priority for BDMs is to sell.

For some reason the UK has developed an aversion to sales people. We think of a salesman as someone who is trying to blag us, rip us off, and sell us something we don’t really need. Sales in this country are caricatured by a Del Boy or an Arthur Daily.

Few people admit to wanting a career in sales, preferring the fluffier Business Development or Marketing badges.

However, businesses only thrive if they are good at selling.

In reality there is an acceptance that selling is important. The most subscribed event during our recent Liverpool Business Week was the ‘sell more stuff’ session. Even so, we shy away from the term and as a result we are encouraging an army of marketers rather than a battalion of salesmen and women to infiltrate our businesses.

We need to re-establish sales as a positive skill. Indeed, good salespeople are few and far between. Selling is becoming a dying art in this country. It needs to be front and centre of the nations drive for economic growth.

I am pleading with you to make your next sales appointment a genuine sales appointment. Call it as it is, not as you fear the outside world may see it. Downtown is about to recruit a head of sales. Expect a call from them soon – and be nice!

The week that was…

19 July 2013 at 10:25

The chief executive of Everton Football Club; the Managing Director of Liverpool Football Club; the soon to be commissioning editor of Radio Five Live; a leading journalist from the Guardian; a bestselling author; David Moyes mentor; the leader of Manchester City Council; the cabinet member for housing on Liverpool city council; the city’s head of regeneration & employment; the shadow secretary of state for Education; around 400 business delegates – and a campaign to regenerate one of the key areas of Liverpool city centre. That, in a nutshell, has been ‘the week that was’ as far as Downtown Liverpool in Business is concerned.

Liverpool Business Week has now become an integral part of the business events calendar in the city, and this week was inspirational, challenging and rewarding.

From the first event at Novotel with the two senior executives from our two football clubs, through to this morning’s breakfast roundtable at Liverpool Community College with Stephen Twigg, we have generated a debate and discussion that has identified problems but, mostly, found solutions too.

There were too many opinions, ideas and tips to report in one blog, but for me the 2013 Liverpool Business Week provided the following:

A recognition that though ambitious for the future, both Everton and Liverpool are struggling to keep pace with the Premier League’s ‘new order’. If new stadia, or extended stadia in the case of Anfield, are not forthcoming soon, then that gap will simply grow, making a genuine challenge for a place in the elite top four a distant dream. Can the clubs afford to be scrapping to be ‘the best of the rest’ or does something have to give? Indeed can the city accept that we will no longer boast potential champions in our national sport? Many concluded after Monday’s conversation with Robert Elstone and Ian Ayre that the issue of a shared stadium is dead. I’m not convinced that this is the case. Watch this space.

Traditional media isn’t dead either – but it is changing dramatically and maybe not for the best in the long term. The explosion of social media, free online news sites and rolling 24/7 TV news channels means that we have better access than ever before to news. But what is the quality of that news and who, in future, will pay for investigative journalism?

If you believe in yourself, have a clear personal vision and goals, read Andy Bounds excellent ‘The Jelly Effect’ and can catch an hour a week with Michael Finnigan, you will undoubtedly succeed in business. The 100 plus Downtown members who attended Wednesday morning’s event at the Hard Day’s Night Hotel were absolutely buzzing from the presentations made by our guest speakers and you could feel the energy and optimism in the room. If you missed it, you missed out!

Manchester is, in the main, the exemplar in terms of city regeneration, growth and governance because it has outstanding leadership, and has had now for over a quarter of a century. Nobody who attended yesterday’s Property & Regeneration conference could be anything but impressed with Sir Richard Leese who gave a fascinating insight into how he and his team have delivered a dynamic, entrepreneurial and ‘joined-up’ city region.

The regeneration of Ropewalks, Downtown’s latest campaign as reported in our Top Storyhere can happen if we demonstrate the same ‘can do’ attitude as Leese and his colleagues, believe in ourselves as a city, draw up a vision and a plan – and create a genuine private-public sector partnership to provide a solution to a problem that has blighted Liverpool for far too long.

It was a busy week, and a hard one for the Downtown team. But it was most certainly worth it, mostly because of the final thing I was reminded of. Liverpool’s business community is vibrant, energised, confident – and it’s got its mojo back big time.

Lobbying is part of the democratic process

19 July 2013 at 09:26

When I was a politician I was lobbied on a daily basis. Occasionally the lobbyist was a union official, a business leader or a private sector organisation. Now and again a developer or company would lobby me.

But, overwhelmingly, aggressive lobbying and campaigning was led by community groups; residents associations, voluntary sector groups and, indeed, individual citizens who had a view that they, rightly, demanded I heard.

Another word for ‘lobbying’ is democracy. We have a democratic right to approach our elected politicians and officials who govern us and discuss with them the issues that matter to us.

This past month that democratic right has been attacked because of the cack handed way in which our mainstream political parties are forced to operate. Labour has been accused of being ‘owned’ by the Trades Union movement. The Tories, and the Prime Minister, are in the dock because it is alleged that they have dropped proposals to act on the packaging of cigarettes because of the undue influence of Cameron’s advisor Lynton Crosby.

There is no question that unions and business attempt to influence government policy. That is no bad thing. Indeed, I would suggest that business leaders and many in the workforce do know better than parliamentarians when it comes to many of the issues politicians are meant to act upon.

It is therefore concerning that we are looking to rush through legislation that, on the face of it, protects democracy when, in fact, it may well undermine it.

Of course nobody should be able to ‘buy’ influence or use personal friendship for personal favours. More transparency of the lobbying that does take place would be welcome, as would an open and mature debate on the issue without the party political point scoring that we have witnessed this month.

But we must guard against throwing the baby out with the bath water. Legislation and rules around this area will have unforeseen consequences if we are not careful. Don’t let politicians draw up rules that look like they are protecting us from them, when in fact they are trying to protect themselves from us.

Pay peanuts and you get…?

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12 July 2013 at 11:00

‘You get what you pay for’ is an ancient adage that most of us in business will recognise to be true. It is true of business clubs; it is true of events; and it is true of MP’s.

Without wishing to generalise too much, I would suggest that the current bunch of Parliamentarians that represent us are of a significantly poorer calibre than in previous parliaments. One only has to look at the respective front benches to recognise that all the mainstream parties are short of talent. Indeed how many ministers and shadow ministers can you name?

Those who do have a bit of quality and the ‘X’ factor are in huge demand from within their own political organisations and from the outside world, so if you want Chuka Umunna or Boris Johnson to appear at something for you in 2015 I’d advise you book them now. Come to think of it, Boris isn’t even an MP nowadays, though internationally he is the UK’s most recognisable politician.

Of course this dearth of talent is not simply about what MP’s are paid. It is about the increased pressures on family life and the abject failure of the House of Commons to modernise its procedures. It is about ‘cabals’ and cliques in party associations and constituency parties who stitch selections up for their mates. It is about 24/7 media scrutiny of all that you do as a public figure.

But ultimately salary does matter. Why would a captain of industry, a young entrepreneur or a creative talent give everything up to put themselves forward for a seat in a dragons den where there place is re-advertised every four years however good their individual performance, if the annual remuneration is less than a Premiership footballer earns in a week?

The job of an MP is a tough one, a time consuming one and one that is high on pressure. If we want to attract good people to this important role then we will have to be more generous and mature when it comes to paying them. The recommended 75K has hit the headlines this week. Buried was the radical change to expenses and pension rights that actually leaves MP’s no better off.

We can continue to compare our MP’s to care workers and beat them up every time a salary increase is recommended by an independent body. In that case we have to accept that we will continue to get the MP’s we deserve. In other words, get what we pay for…